Retailers and consumer brands will soon have more flexibility in handling requests to stop automated calls and texts. On September 30, 2026, the Federal Communications Commission (FCC) adopted changes to its consent-revocation rules under the Telephone Consumer Protection Act (TCPA). The report and order, released October 1, 2026, allow businesses to limit certain informational
For retailers, consumer brands, and digital commerce companies, text messaging has become a central part of the customer experience. The same consumer may receive promotional offers, loyalty updates, order confirmations, delivery notices, account alerts, and customer-service messages from the same brand, often through different platforms and vendors.
That makes a seemingly simple question increasingly complicated:
The landscape of prior express written consent under the Telephone Consumer Protection Act (TCPA) has undergone a significant shift over the past 13 months. In a December 2023 order, the Federal Communications Commission (FCC) introduced two key consent requirements to alter the TCPA, with these changes set to take effect on January 27, 2025. First
October is Cybersecurity Awareness Month, making it an ideal time to revisit the most impactful and widely-read blog posts on our Cybersecurity & Privacy blog from the past year. As cyber threats become more sophisticated and widespread, staying informed is crucial. Our top five blog posts cover a range of vital issues: the alarming rise
Data Privacy Day, annually celebrated on January 28, is the new year nudge we need to prioritize the safety of our personal information. The digital world will continue to evolve, and the line between our online and offline lives will continue to blur. As we continue to rely on digital technology to manage our personal
Until now, companies primarily regulated by the Federal Trade Commission (FTC) were given only vague directives to implement systems sufficient to safeguard customer data, coupled with FTC “recommendations” as to best practices. That is about to change with the FTC’s finalization of its proposed amendments to the Standards for Safeguarding Customer Information (Safeguards Rule) on
In November 2020, Yodlee and its parent company Envestnet filed separate motions to dismiss the class action lawsuit brought over Yodlee’s alleged data collection and use practices. Yodlee’s motion to dismiss argued that plaintiffs failed to state a claim under Federal Rule of Civil Procedure 12(b)(6), while Envestnet argued that its status as the parent
Consumers are more aware than ever of data privacy and security issues. As technology develops, vast quantities of data are collected on individuals every minute of every day. Customers trust their institutions to keep the troves of financial data on them private and secure.
A recent class action
The most intimate information can be found in the data on our cellphones and laptops, from geo-location data to search history. The level of privacy protections afforded to electronic data and communications have been unclear and ambiguous for years, but after this election, Michigan now has some clarity.
On November 03, 2020, Proposal 2 was